FAQs

Frequently Asked Questions

Q. What type of sarees do you sell? +
A. We specialize in handloom sarees, designer sarees, and Dhakai jamdani. Our collection features a wide variety of authentic ethnic wear crafted with high-quality materials and detailed craftsmanship.
Q. How can I place an order? +
A. You need to register on our platform first. Registration is a one-time process and completely free. Once registered, simply browse our collection, add items to your cart, and proceed to checkout.
Q. Do you allow exchanges if the size is wrong? +
A. No, we do not offer exchanges for size issues because we dispatch the exact size you mention while booking. Please ensure you select the correct size before completing your order. Exchange is only applicable for damaged, missing, or wrong items.
Q. What if I receive a defective or wrong product? +
A. If the product is defective or does not match the website details, it is returnable and fully refundable. Please refer to our Shipping & Returns policy for the detailed return process.
Q. Are your products available for wholesale/B2B? +
A. No, all our products are strictly for retail and personal use. They are not intended for resale (Not for B2B).